learning-joomla-extension-development-creating-modules-components-and-plugins-with-php.9781847191304.28101-and-plugins-with-php.9781847191304.28101
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Friday, June 17, 2011
learning-joomla-extension-development-creating-modules-components
learning-joomla-extension-development-creating-modules-components-and-plugins-with-php.9781847191304.28101-and-plugins-with-php.9781847191304.28101
download Link:
http://www.fileserve.com/file/pAFP58j
Mastering-mambo-e-commerce-templates-module-development-seo
mastering-mambo-e-commerce-templates-module-development-seo-security-and-performance.9781904811510.20278
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http://www.fileserve.com/file/RUXPCsK
Monday, March 28, 2011
High Performance Business Strategy: Inspiring Success Through Effective Human Resource Management
High Performance Business Strategy: Inspiring Success Through Effective Human Resource Management by Ap Eigenhuis, Rob van Dijk
Kogan Page | 2007 | ISBN: 0749450134 | Pages: 207 | PDF | 11 MB
Kogan Page | 2007 | ISBN: 0749450134 | Pages: 207 | PDF | 11 MB
Authors Ap Eigenhuis and Rob van Dijk see a natural alliance between the CEO and the HR executive. HR executives, they argue, must position themselves in the forefront of solving new business challenges. In High Performance Business Strategy, they show senior management -- both within HR and outside of it -- how to analyze the weak points in a business and focus HR on transforming the problem areas. They introduce a unique online checklist that identifies areas of corporate weakness, and they explain how to use the results to build a new HR strategy.
Throughout the book and the checklist, the authors have incorporated state-of-the-art knowledge on what works in large, international organizations. This knowledge is based on their experience working with CEOs and senior executives in large, international corporations and on exclusive access to research conducted by the Hay Group.
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Are Your Customers Being Served ? by Pauline Rowson
Are Your Customers Being Served? by Pauline Rowson
Rowmark | 2007 | ISBN: 0954804554 | Pages: 112 | PDF | 11 MB
Many organisations chase the Holy Grail of obtaining new customers, spending time, money and energy on winning them only to provide them with a service or product that quite frankly is inferior. What a waste! If we do not look after our customers then someone else will. In addition, those dissatisfied customers will tell others about their experience, and once an organisation gains a negative reputation it is extremely difficult to change it. Having a good reputation for excellent service and products is one very successful way of building a competitive advantage.
This book looks at: how you can win more business by retaining customers and gaining recommendations from them; how to satisfy your customers' needs; how to develop an effective customer service policy; how to use positive behaviour and attitude to win more business; how to build a better rapport with your customers; and how to handle anger, complaints and difficult customers and turn them into satisfied customers.
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